We are at the airport in Vietnam. This morning we got up at 5/6 and got ready to got the hospital. It was an interesting experience. A nice doctor after an hour of waiting came to show me some of the reports for the daughter of the family of three with a schwannoma. They have a heriditary disease called neurofibromatosis. It's sad, but the mother isn't even getting seen because there is no money, but she also needs an operation as her tumor has returned. She has lost her hearing already. The daughter had one tumor removed and the other they will radiated and probably 10 years later the doctor feels she'll have a recurrence. Half her face is paralyzed. The good news is someone came by the day before to find out details and so hopefully her operation will be funded. The other lady who wanted help for her son's nurse wouldn't disclose any information. So it's hard to know how to even help. :(
We got back just in time (a little late) to get the airport and when we got here they gave us our ticket and then while we were waiting for the wheelchair pusher they came and told us she could not go on the flight and that we needed to buy two more tickets! Of course I was upset and said this is not fair. If you let us come on this same flight on this same seating why can't we go back or why can't you just give us the other flight since it's on your partner airlines. But they said no, until I said i could go on this flight and my sister would come on the other one. Then they said to wait and after 15-20 minutes they said that if there were wheelchair accommodations on the next flight they would do it for free! Yet they just 30 minutes earlier had been telling us to buy the ticket on that flight! But they couldn't now guarantee anything. But praise God someone came by then and said it was a wheelchair accommodating flight. At the same time a poor foreigner from australia came and was arguing with them because he had called and they said the flight would accommodate his bike for no extra cost. He flew from melbourne to vietnam to paris back to vietnam and now they were charging him for the first time and not honoring what he had been told. He was frustrated and angry and then called them thieves and left. Poor guy, my sister and I felt for him.
Well off to catch the flight!!
We got back just in time (a little late) to get the airport and when we got here they gave us our ticket and then while we were waiting for the wheelchair pusher they came and told us she could not go on the flight and that we needed to buy two more tickets! Of course I was upset and said this is not fair. If you let us come on this same flight on this same seating why can't we go back or why can't you just give us the other flight since it's on your partner airlines. But they said no, until I said i could go on this flight and my sister would come on the other one. Then they said to wait and after 15-20 minutes they said that if there were wheelchair accommodations on the next flight they would do it for free! Yet they just 30 minutes earlier had been telling us to buy the ticket on that flight! But they couldn't now guarantee anything. But praise God someone came by then and said it was a wheelchair accommodating flight. At the same time a poor foreigner from australia came and was arguing with them because he had called and they said the flight would accommodate his bike for no extra cost. He flew from melbourne to vietnam to paris back to vietnam and now they were charging him for the first time and not honoring what he had been told. He was frustrated and angry and then called them thieves and left. Poor guy, my sister and I felt for him.
Well off to catch the flight!!